Privacy Policy

Your privacy is very important to us and SYTEX Pty Ltd will always act to protect your information. We take this responsibility seriously and are very careful about how and when your personal information is collected and used.​

SYTEX is committed to providing quality services to you, and this Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Types of Data Collected
Personal Data

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses and phone numbers.

This Personal Information may be obtained through correspondence, telephone calls, emails, our website, usage data, cookies and from authorised third parties. We do not guarantee the privacy practices or policies of any third-party websites.

We collect your Personal Information for the primary purpose of providing our services to you, supplying information to our clients and for marketing. We may also use your Personal Information for purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting the information and how we intend to use it.

Usage Data

Usage Data is collected automatically when using our services. Usage Data may include information such as your device’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Your Personal Data

SYTEX may use Personal Data for the following purposes:

To provide and maintain our services, including monitoring their usage.

To contact you by email, telephone, SMS or other electronic communication regarding information related to the services we provide.

To provide you with news, special offers and general information about goods, services and events similar to those you have already enquired about, unless you choose not to receive such information.

To manage your requests and enquiries.

Retention of Your Personal Data

SYTEX will retain your Personal Data only for as long as is necessary for the purposes outlined in this Privacy Policy. We retain and use Personal Data only to the extent required to comply with legal obligations, resolve disputes and enforce our agreements.

Usage Data may be retained for internal analysis purposes.

Transfer of Your Personal Data

SYTEX will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. Personal Data will not be transferred to any organisation or country unless adequate security measures are in place.

Disclosure of Your Personal Data

Law enforcement
Under certain circumstances, SYTEX may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g. a court or government agency).